Privacy Policy
Michel Mercier Holdings Ltd. (hereinafter: the "Company" or "we") attaches great importance to protecting the privacy of its customers and makes efforts to properly safeguard and protect their personal information and privacy.
Accordingly, the collection and use of personal data in connection with the use of the website at https://www.michelmercier.co.il (hereinafter: the "Website") by any visitor to the Website and/or any user of the services offered on it (hereinafter respectively: the "Services" and "you" or the "User(s)") are subject to this Privacy Policy (hereinafter: the "Privacy Policy"). The purpose of this Privacy Policy is to provide Users with information on how the Company collects personal data about them when accessing and/or using the Website and the Services, including details regarding the types of personal data collected, the methods of collection, the purposes for which the personal data is used, as well as the User’s rights in relation to their personal data.
The Company may (but is not obligated to) store the personal data collected in connection with the use of the Website and/or the Services about the User in its databases, in accordance with this Privacy Policy and the provisions of applicable law.
Michel Mercier Holdings Ltd. (company number 514158260) is the "Controller of the Database" with respect to personal data collected in connection with the use of the Website, as defined in the Israeli Protection of Privacy Law. For any questions related to this Privacy Policy and/or the collection and use of personal data, you may contact us as follows:
Company address: 209 Ben Yehuda St., Tel Aviv 6350209
Email: site@michelmercier.com
Customer service: +972-3-6203733
This Privacy Policy is drafted in the masculine form for convenience only and is intended for all persons using the Website, of any gender or identity. This Privacy Policy forms an integral part of the Website Terms of Use, available here (the "Terms of Use").
1. User’s Consent to the Terms of the Privacy Policy
By using the Website, including submitting details via the "Contact Us" form or using any of the Services and/or providing information to the Company, you confirm that you agree to the collection and use of your personal data in accordance with this Privacy Policy. If you do not agree to this Privacy Policy, in whole or in part, or if you do not have the legal capacity to provide such consent, you must refrain from any use of the Website and/or the Services.
It is hereby clarified that you are under no legal obligation to provide the Company with personal data. The provision of personal data by the User is subject to the User’s willingness and consent. However, the provision of certain personal data may be necessary in order to fulfill the purpose for which it is collected, as detailed in this Privacy Policy below.
You hereby declare that you understand that without providing the required information in the mandatory fields on the Website, or without processing such data, you may not be able to use certain Services offered by the Website. If you provide us with personal data about another person, you hereby confirm that you have obtained all necessary and valid consents required for providing such information.
2. Information Collected in Connection with the Use of the Website and the Services, the Purpose of Collection, and the Company’s Use of the Information
When you access, browse and/or use the Website and/or the Services, the Company may collect and use various types of information, depending on the type of use and the Services. Such information may include:
Non-personally identifiable information – namely, anonymous data that is not linked to a specific User, device, or browser. For example: technical information transmitted from the device used (such as device type, browser type, operating system, language), as well as statistical data relating to the scope of use of the Website, including date and time of use, duration of use, frequency of use, usage history, pages viewed, including pages that referred Users to the Website. Subject to applicable law, the Company may use such information without limitation. This information is used mainly to operate the Website, analyze trends, improve the Website, its content and user experience, for internal statistics and analytics, and to improve the Company’s marketing efforts.
Personal data – namely, information relating to an identified or identifiable individual, directly or indirectly, with reasonable effort.
The Company may collect personal data when it is provided directly by the User and/or automatically through the use of technologies such as cookies and/or other technological tools.
When browsing and using the Website and the Services, and depending on the relevant type of use, the Company may collect the following types of personal data about the User, for the purposes listed below:
Information collected when creating and using an account
As part of the Services offered on the Website, the Company may offer Users the option to create a personal account on the Website ("User Account") for the purposes of submitting contact requests, leaving details, etc. To create a User Account, the User may be asked to provide information such as full name, address, email address and/or phone number, and/or to log in and create an account using their social network account ("SSO"). In such case, the information received by the Company from the social network provider will include the user’s name and email address (as defined in the social profile), and the Company may also receive access to additional personal data under that profile (such as friends list, gender, etc.), subject to the User’s privacy settings in their social network account.
In addition, the Company may collect further information provided by the User in the User Account, as well as usage data relating to the User Account, such as actions performed, offers and/or benefits.
The Company will use the above information in order to create the User Account and store login details to allow access, to secure access to the account, and to retain records of actions performed by the User for the purpose of providing the Services and/or enabling continued use.
The Company may also use this information to contact the User and send messages through various channels (including email, SMS, etc.), which may include service and/or operational messages related to the Services (such as authentication, password reset, confirmation of actions, feedback and surveys), and, subject to applicable law, marketing messages, including personalized marketing and/or direct mail.
The User may request removal from the Company’s marketing mailing list at any time via the "unsubscribe" option included in each communication and/or by contacting the Company (however, the Company may still send operational messages to the User).
In addition, the Company may use this information to analyze, improve and enhance the Website and the Services.
Online identifiers and usage data
When browsing the Website and using the Services, the Company may collect online identifiers such as an IP (Internet Protocol) address, identifiers associated with cookies, browser/device identifiers, etc. ("Online Identifiers"), as well as information relating to the User’s device and/or browser used to access the Website, such as device and/or browser type.
The Company may also collect information relating to the User’s usage of the Website and/or the Services which is linked to Online Identifiers and/or other information provided by the User (for example via account creation), such as: date and time of access to the Website and/or use of the Services, duration and/or frequency of use, pages and/or products viewed by the User, websites and/or ads that referred Users to the Website, information saved by the User under "favorites" and/or added to the shopping cart, and similar ("Website and Service Usage Data").
The Company may collect Online Identifiers and Website and Service Usage Data directly or through the use of technological tools provided by the Company’s vendors and/or other third parties (such as through cookies, as further described in this Privacy Policy).
The Company will use Online Identifiers and Website and Service Usage Data for various purposes, including: operating and securing the Website, identifying and resolving faults; statistical analysis of usage patterns in order to improve the Website and the Services, the content, the products offered, and user experience; personalization of content and/or offers presented to the User based on other content they have viewed and/or actions taken in connection therewith (such as offers for similar and/or complementary products that may interest the User); storing the User’s preferences (for example, retaining products in a favorites list even if the User has not logged into their account); for advertising and marketing of the Website and the Services, including targeted advertising (as detailed in the "Use of Technological Tools and Cookies" section of this Privacy Policy), as well as analyzing the performance and effectiveness of the Company’s online advertising and marketing campaigns.
Information collected upon registration to receive marketing communications
If the User chooses to join the Company’s marketing mailing list (by providing details for that purpose and/or consenting to receive marketing materials when providing details for other purposes), the Company will collect information such as the User’s name, email address and/or phone number.
Registration or consent to be added to the Company’s mailing list constitutes the User’s consent to receive marketing communications from the Company via various media (including email and/or text messages and/or phone calls), including messages containing content that may qualify as "advertising material" under Amendment 40 to the Israeli Communications Law (Telecommunications and Broadcasting), 1982, and/or "direct mailing" as defined in the Israeli Protection of Privacy Law (i.e., personalized messaging based on the User’s belonging to a particular population group).
The Company will use this information to send the User marketing messages, information, and promotional content they requested when registering. The User may request removal from the Company’s mailing list at any time using the "unsubscribe" option available in each marketing message.
Information collected when contacting the Company
If the User chooses to contact the Company by any means (including by email, telephone, or via contact forms on the Website), the Company will collect information such as the User’s name, email address and/or phone number. In addition, the information that the User chooses to provide as part of the inquiry and/or any communication with the Company and its representatives will be collected.
The Company will use this information to provide customer service, respond to the User’s inquiry, supply information and/or provide the service requested, request feedback, and similar. This information may also be used by the Company to improve its services.
In addition to the purposes described above, the Company may retain and use personal data collected for the purpose of fulfilling and/or documenting its legal obligations, preventing unlawful activity and/or violations of the Website’s Terms of Use and/or misuse of the Services, as well as in the event of disputes and/or claims by Users and for managing legal proceedings.
3. Use of Technological Tools and Cookies
The Company uses various software and technologies on the Website that collect information automatically, including technologies known as "cookies", for various purposes, including: proper and ongoing operation of the Website; verifying details and user identification (including fraud prevention); improving the browsing experience on the Website and the use of the Services (for example, providing faster service and avoiding the need to re-enter personal details on each visit); tailoring the content and Services on the Website to your preferences; displaying relevant advertisements; collecting and analyzing statistical data about Website usage; and for information security purposes.
In general, cookies are small text files stored by the Company’s server on the User’s computer, device, or browser. These tools may include the automatic collection of information such as Online Identifiers (IP address) and Website and Service Usage Data (as described in Section 2 of this Privacy Policy).
Each browser’s settings include the option to refuse cookies and delete existing cookies. Please note that doing so may impair your ability to use the Website.
The Company may use technological tools provided by third parties for online advertising and marketing purposes. Such third parties may independently collect and use certain data and combine it with other information collected from your online activities on other websites in order to display personalized advertisements, as well as provide aggregate analytics regarding the performance of online advertising campaigns. It is clarified that the use of cookies by these third parties is subject to their own privacy policies and not to this Privacy Policy.
Among other things, the Company uses third-party cookies, including:
4. Transfer and Sharing of Information with Third Parties
The Company will not share personal data with third parties except as detailed below:
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We may transfer information to service providers, business partners, and subcontractors in Israel and/or abroad (hereinafter: "Third Parties") who may use such information for the following purposes:
(1) Helping us provide Services and/or operate the Website;
(2) Assisting in understanding how Users use the Website and our Services, including profiling and/or creating statistics about User habits and preferences;
(3) Providing Users, based on their preferences, with targeted and personalized advertising on this Website and on other websites they visit.
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Subject to applicable law, we may transfer our databases to a third party to whom we transfer the operation of the Website and/or rights in the business and/or the Website, in whole or in part, and/or companies within the Company’s group.
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We may share information with relevant third parties if we believe that any of your actions on the Website violate the Terms of Use or any law, and/or if we are required to do so by court order and/or instruction of a competent authority (such as the Tax Authority, Israel Police, etc.), and/or under any applicable law.
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We may share information to investigate claims and manage disputes and/or legal proceedings between Users and the Company and/or anyone acting on its behalf, including third parties with whom the Company has business relations, and in any case where we believe, at our sole discretion, that disclosure of the information is necessary to prevent substantial harm to the Company and/or Users and/or other third parties.
Without derogating from the foregoing, we may provide statistical and/or aggregated data, which is not personal and does not identify you personally, to third parties, among other things to improve the Website and the Services offered.
5. Data Security and Transfer of Information Outside Israel
We act in accordance with industry-standard practices to protect the information. However, any computer system and the use of the internet are inherently exposed to disruptions, malfunctions, and risks. Therefore, although we invest significant efforts in preventing such incidents and defending against them, we cannot guarantee they will not occur and cause damage such as exposure of information. Our security systems are not completely immune and do not provide absolute protection.
The Company may process or store information both in Israel and outside Israel. By using the Website and/or the Services, the User confirms that their data may be transferred, stored, and processed on the Company’s servers and/or by suppliers and business partners outside the State of Israel. Any such transfer will be made in accordance with applicable law.
6. User Rights with Respect to Personal Data
Under the Israeli Protection of Privacy Law, 1981, you or someone on your behalf is entitled to review your personal data held in the Company’s database, and to request that it be corrected or deleted if it is incorrect, incomplete, unclear, or not up to date.
Furthermore, if the personal data held by the Company is used for the purpose of personal contact with the User based on their belonging to a certain population group (known as "direct mailing"), you are entitled, under the Protection of Privacy Law, to request in writing that the personal data used for direct mailing be deleted from the database used for that purpose.
To exercise your rights as stated above, you may contact the Company at: site@michelmercier.com
7. Changes to the Privacy Policy
The Company reserves the right to update this Privacy Policy from time to time, at its sole discretion and subject to applicable law, without the need to provide prior notice. Any change will take effect from the date it is published on the Website. It is your responsibility to review the Privacy Policy upon each visit to the Website. The version of the Privacy Policy published on the Website at any given time is the binding version.
If the Company makes changes which, in the Company’s opinion, may materially affect Users’ rights and/or if required by law, the Company will take reasonable measures to notify Users via the Website and/or by other means.
8. Questions and Comments
If you have any questions or comments regarding this Privacy Policy, please contact us:
Company address: 209 Ben Yehuda St., Tel Aviv 6350209
Email: site@michelmercier.com
Customer service: +972-3-6203733